Dear Developer,
As many of you are already aware, over the last two weeks
Apple has been dealing with a significant to complete
disruption of service in our AppleLink-Internet electronic
mail gateway, primarily due to failure of the supporting
hardware. Apple IS&T has been working around the clock to
resolve these continuing problems, but additional
complications have kept us from the goal of restored
service.
Because it is critically important that we maintain open
communications channels with our developers, we have decided
that to accelerate the timetable of our planned transition
to Internet-based email as our primary communications media.
Effective immediately, we have changed our email address to:
devsupport@apple.com
If you have sent email to devsupport@applelink.apple.com in
the past two weeks, there is a substantial chance that we
have not yet received it (note: we do not believe that the
email has been lost, but we are currently unable to access
it). In order to speed your reply, we would appreciate it if
you would re-submit your emails to our new address.
We sincerely apologize for any inconvenience that this may
have caused you or your company. Developer Technology
Services will do our best to respond to your questions as
quickly as possible.
Sincerely,
Developer Technology Services