4D, Inc.’s Partner Central Voted One of the “”””””””Ten Best Support Sites for 2001″”””””””
Association of Support Professionals Selects 4D for Small Company Division
San Jose, CA, July 26, 2001 — 4D, Inc.’s 4D Partner Central Web site was
voted one of the “”””””””Ten Best Web Support Sites”””””””” from the Association of
Support Professionals (ASP). 4D PartnerCentral.com is a private support
site built for members of the 4D Partners Program. Built with 4D’s own 4th
Dimension Web application development environment, 4D PartnerCentral.com
was evaluated on categories such as quality of navigation, knowledgebase
content, interactive features, personalization, and success at overcoming
major development challenges.
ASP is an association of Windows-based technical support professionals.
Established in 1995, it has grown to a membership of over 1000 support
professionals worldwide. This year’s panel reviewed a wide array of popular
and industry-renowned sites before selecting the final ten winners. Other
winners from this year include: Macromedia, Dell, Hewlett Packard and
Symantec.
“”””””””We are proud to have 4D Partner Central recognized by ASP as a quality and
reliable support resource,”””””””” said Brendan Coveney, president and CEO of 4D,
Inc. “”””””””When we designed 4D Partner Central, we wanted to leverage the
accessibility of the Web by creating a central resource that would be
available to 4D developers whenever they needed it, with the second
criteria being that we build it using 4D technology.””””””””
“”””””””Sites are selected based on a set of scoring criteria designed to evaluate
the total technical support value it provides,”””””””” said Jeffrey Tarter,
executive director of ASP. “”””””””4D, Inc. has put a lot of thought and resources
into the development of 4D Partner Central and it shows in the quality of
their Web support site.””””””””
For more information about the 4D Partner Program, visit the 4D, Inc Web
site at: (http://www.4d.com/partner.html) or call 4D Customer Service at
1.800.785.3303.
About The Association of Support Professionals
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The Association of Support Professionals (http://www.asponline.com/) is an
international organization dedicated to the advancement of the technical
support profession and a community where individual members can share
ideas, insights, and experiences with their colleagues. The ASP formed in
1995 under the guidance of executive director Jeffrey Tarter.
For the past three years, the Association of Support Professionals has
conducted a highly-respected awards competition for outstanding Web support
sites. A panel of judges selects the winning sites based on a formal
scoring system that the ASP has developed, and the ten winning sites are
profiled in a book-length special report that the ASP publishes after the
competition.
About 4D, Inc.
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Located in San Jose, California, 4D, Inc. is the US distributor of 4th
Dimension and the 4D family of products and publisher of the award winning
4D WebSTAR Server Suite. This tightly integrated suite of cross-platform
Web-embedded development tools enables developers and webmasters alike to
develop comprehensive business solutions. The 4th Dimension product line
has set the relational database standard for over fifteen years. 4D WebSTAR
Server Suite V (http://www.WebSTAR.com/) for Mac OS X is built to be the
most flexible and easiest to administer server suite for the Mac. 4D, Inc.
is a 100 percent-owned subsidiary of 4D SA. Visit us on the Web at
(http://www.4D.com/).