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New telephony application for Mac OS X

Berlin, July 1, 2002

ilink Kommunikationssysteme GmbH announces the immediate release of the new
Mac OS X telephony application direct which is available for free download.

direct is a simple and convenient telephone dialer. With direct a call to a
contact from your personal Mac OS X address book or from a central LDAP
address directory can easily be initiated. No longer do phone numbers have
to be manually entered via telephone keyboard.

direct comes with a dynamic search function that presents all search
results in a list. Once an entry is clicked, the telephone starts dialing
the phone number and the call will be established.

Support of the Mac OS X service menu makes it possible to establish calls
from other Mac OS X applications as well, e.g. from Mail.app. To do so, the
user just has to select a phone number in the other application and choose
“direct” in the service menu. In addition, direct works together with the
local Mac OS X address book to provide a user definable quick dial list.
The entries of this quick dial list appear can be selected from the dock
menu to start the call.

direct requires an ilink TeamCall Server.

For more information about direct, please visit the manufacturer’s website=
:
http://www.ilink.de/home/en/cti/products/direct or write an email to:
direct@ilink.de

System requirements

* Mac OS X 10.1.x
* ilink TeamCall Server version 3.1 or higher

Other ilink telephony products:

* TeamCall MacClient
Provides telephony integration under Mac OS 8-10 for AppleScript and
AppleEvent-enabled software e.g. FileMaker Pro, Microsoft Outlook Express or
Palm Desktop.
* ilink TAPI Service Provider
Provides telephony integration for TAPI-compatible Windows applications,
e.g. Microsoft Outlook or professional call center software.

Prices

TeamCall Server incl. client licenses (Mac OS, Java, TAPI) for 10 users:
600,00 Euro

Prices for additional licenses or other products can be found on the
manufacturer’s website: www.ilink.de/home/en/cti/preise.

About ilink

ilink develops software, both custom-made for clients, and its own
products. The main focus is on the areas computer telephone integration,
system integration in corporate networks, and conception and implementation
of dynamic internet- and intranet applications and WebServices.

Founded in late 1990, ilink today has 15 employees in two subsidiaries in
Berlin und D=FCsseldorf (both Germany), as well as in a satellite office in
New York City (USA).

Contact details:

Contact person: Ilja Iwas
+49 30 – 285 26 – 144
Ilja.Iwas@ilink.de

ilink Kommunikationssysteme GmbH
info@ilink.de
www.ilink.de

Headquarter Berlin

M=FCnzstra=DFe 13
10178 Berlin, Germany
+49 30 – 285 26 – 0
+49 30 – 285 26 – 199 fax

Office D=FCsseldorf

Hoffeldstra=DFe 88
40235 D=FCsseldorf, Germany
+49 211 – 239 468 – 0
+49 211 – 239 468 – 199 fax

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