Site icon MacTech.com

Japan trade ministry pleased with Apple’s iPod nano concessions

Japan’s trade ministry says Apple Japan has satisfied its demands for improved safety notifications about overheating iPod nano portable music players, reports “Reuters” (http://macosg.me/2/p3).

In a statement he ministry confirmed that Apple Japan has complied with its July order to publish visible safety advice on its Japan website and improve disclosure of incidents involving its equipment. Apple has also complied with a request to send safety information by email to iPod nano customers who had registered with the company, according to the ministry.

Yesterday Apple Japan said it will replace any iPod nano that overheats, an improvement over an earlier offer to only replace faulty batteries. The concession came after Japan’s trade ministry put Apple under scrutiny, ordering it to publish an “easy to understand” statement on its web site explaining how users of the devices could receive replacement batteries and obtain advice.

Six incidents involving the 2005 model nano catching fire while being charged have been reported to the Ministry of Economy since 2008. And there were purportedly an additional 21 cases involving incidents where the players overheated and emitted smoke since 2005.

Exit mobile version