Boinx Software has introduced SandboxCleaner 1.0 for Mac OS X. The tool looks for incompatible QuickTime components that cause crashes with popular video and photo apps on the Mac.
When QuickTime components are incompatible with OS X sandboxing, problems, like crashing, with many popular video and photo apps ensue, says Oliver Breidenbach, founder and CEO at Boinx Software. SandboxCleaner helps users find and disable these components, keeping systems up and running without a hitch, he adds.
“Our users were experiencing baffling crashes with FotoMagico and iStopMotion,” Breidenbach says. “It took us quite a while to figure out what was wrong. When we finally identified the issue, we realized the only way to deal with it was to scan for problematic components and provide the user with suggestions on how to resolve these issues. We spent months collating data regarding issues with outdated or incompatible QuickTime components reported by our users. Now, users can perform scans with SandboxCleaner to clean up their Macs, making their lives a whole lot easier. These problems affect all sandboxed video and photo apps — not just ours — so we decided to provide this troubleshooting utility to all Mac users.”
Once SandboxCleaner detects a component known to cause problems, it helps the user figure out what to do. In some cases, it will tell the user if the vendor of the component is offering an update, which will resolve the issue once installed. Other times, it’s best to uninstall the component using the Finder.
An FAQ on the SandboxCleaner web page explains to users how to temporarily disable these problematic components. Then, the user should contact the corresponding vendor for further information. If you know of components that cause issues but are not reported or are experiencing any other problems with SandboxCleaner, simply notify Boinx via the Feedback Assistant.
SandboxCleaner 1.0 requires Mac OS X 10.8 or higher. It’s free and available worldwide through the Mac App Store in the Utilities category (http://tinyurl.com/d4xo92r).