Awareness of 5G is relatively high in the U.S. market but significant confusion exists. Overcoming the confusion among flagship buyers that believe they already have 5G is an industry created problem that needs to be addressed.
A new report from the User Experience Strategies group at Strategy Analytics has assessed consumer awareness, expectations, and potential adoption of 5G and found that smartphone price was overwhelmingly the biggest factor for not buying 5G.
Surveying consumers in the U.S. via web-survey, key report findings include:
° Nearly two thirds of consumers surveyed claimed “Basic Familiarity” or to be “Very Familiar” with 5G, but of this nearly one fifth of consumers already thought they had 5G.
° While one in four consumers in the U.S. listed 5G as an important feature, one in five didn’t yet see a need for 5G, or wanted to wait until the benefits of 5G were proven before purchasing this technology.
° Apple fans in the U.S. believe they are 5G leaders despite market reality. But when asked which brand they would buy for 5G capabilities, overall consumers ranked Samsung neck and neck with Apple as the most preferred.
“Outside of Apple and Samsung, the battle for 5G will largely be in the mid-tier – smartphones with a retail price of $600 and below,” says Christopher Dodge, associate director, UXS and report author. “A wave of new entrants for 5G from China, as well as new Nokia devices, could be also be damaging to brands such as LG and Motorola, who are most at risk given their low repeat purchase intentions in the 5G era.”