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Study: premium Apple, Google smartphones still prone to damage despite space age materials

With the recent Apple iPhone 15 launch, this year has seen devices with US$1,000+ price tags introduced from three of the biggest U.S. smartphone brands: Apple, Samsung, and Google. 

They boast advanced capabilities, come in different form factors, and feature premium materials like the new Apple iPhone 15 Pro titanium design. However, according to a 2023 mobile survey by Allstate Protection Plans, the U.S. has spent over $17 billion repairing and replacing smartphones within the last year—with the most common issue being damaged screens.

To test the durability of the most premium devices on the market today, Allstate Protection Plans put four smartphones through its Drop and Dunk Tests at the same time: Apple iPhone 15 Pro Max (starts at $1,199), Samsung Galaxy S23 Ultra (starts at $1,199), Samsung Galaxy Z Fold5 (starts at $1,799), and Google Pixel Fold (starts at $1,799). 

While all of the devices survived the Dunk Test (30 minutes under six feet of water), all were damaged after a single drop from six feet onto a sidewalk. The Allstate Protection Plans Breakability video can be found here and reveals:

“Even though the most advanced smartphones today are made with space age materials like titanium, Armor Aluminum, and Ceramic Shield screens, they’re still susceptible to damage when dropped on a concrete sidewalk. That’s especially troubling considering that our most recent survey shows that nearly half of Americans vastly underestimate the cost of smartphone repairs,” says Jason Siciliano, vice president of marketing and global creative director at Allstate Protection Plans. “That said, it looks like we may be retiring our Dunk Test. Liquid damage was once a leading cause of smartphone repairs and replacements. Today, it doesn’t rank in the top five.” 

According to the Allstate Protection Plans 2023 Mobile Damage Survey, 93 million Americans have damaged a smartphone in the past 12 months, collectively spending $17.4 billion on repairs and replacements. Almost half (47%) of Americans think that smartphone repairs cost $150 or less, yet the average cost for repairs and replacements was $209. For the premium phones tested in the latest Allstate Protection Plans Breakability test, those costs are much higher. 

Despite the costs involved, 27% of Americans who crack a screen have it replaced in one day or less, which, given the fact that 45% of Americans admit spending five or more hours a day glued to their screens.




Article provided with permission from AppleWorld.Today
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