FOR IMMEDIATE RELEASE

DIALPAD COMMUNICATIONS ANNOUNCES ENTERPRISE ACCESS –
A RELIABLE, HIGH QUALITY VoIP SOLUTION
Dialpad to provide enterprise customers with significant cost-savings on
their telecommunications services through convergence of voice and data
traffic.

FALL VON, ATLANTA, GA, October 16, 2001 – Dialpad Communications, the
leader in IP telephony solutions, today announced a significant expansion
into the enterprise market with Enterprise Access. Using the patent-pending
technology that has made the company a VoIP (Voice over Internet Protocol)
market leader, Dialpad Communications has debuted a high-quality, reliable,
easy to implement solution for enterprises that allows the convergence of
voice, fax, video and data on to one IP network. Companies that use
Enterprise Access can double the capacity of their voice access facilities,
saving from 30% to 60% off their traditional long distance, lata,
inter-lata and international calling.

“With Enterprise Access we provide both high quality calls and significant
cost-savings, leveraging a company’s existing IP infrastructure,” said Brad
Garlinghouse, CEO of Dialpad Communications. “It also gives enterprises of
all sizes a compelling alternative to using traditional long-distance
carriers.”

Dialpad’s Enterprise Access solution works with a company’s existing
telecommunications equipment, resulting in a low cost of implementation.
The minimum requirements are a PBX, a Cisco router with voice module, and a
T1 or higher connection to an IP Backbone. The vast majority of customers
will need only a small amount of additional hardware, resulting in minimal
incremental initial costs that can be recovered in just a few months.

With Enterprise Access, a direct access T-1 or higher is used for
connectivity to an IP backbone provider, such as Genuity. In addition,, the
VEGA server — Dialpad’s patent-pending technology — prioritizes voice
packets through the direct link from the PBX and onto the IP Network,
delivering voice and fax service.

Planetary Networks, a Silver Certified Cisco Systems Direct VAR (Value
Added Reseller) has integrated Enterprise Access into their corporate
office – generating some significant savings.

“Dialpad’s Enterprise Access service is great,” said Ken McKinnon, CEO of
Planetary Networks. “In addition to maintaining voice quality, we have been
able to lower our phone bill over 40%, eliminate half our T1 lines, and now
are looking to disconnect some of our fax lines – since all of our data can
travel over one IP line using the Enterprise Access solution.”

Dialpad is working with Cisco Systems to create a high quality, low cost
VoIP solution. Cisco provides the VoIP platforms to carriers, who benefit
from increased traffic, and to enterprises, who benefit from increased
cost- savings.

“Our relationship with Dialpad began two years ago when they launched their
innovative PC to phone VoIP technology,” said Alistair Woodman, director of
marketing, voice technology center at Cisco. “Now, we are working with them
to enable enterprise customers with voice-enabled Cisco routers to use that
same disruptive technology to carry traffic off of traditional telephone
networks to a variety of Cisco-powered VoIP carriers. This results in
significant cost savings for our corporate customers.”

Key Dialpad Enterprise features include:

=B7 Convergence – Consolidation of voice and data traffic leveraging IP
infrastructure more efficiently.

=B7 Easy to Use – Integrates with most existing analog or digital phone syst=
ems.

=B7 Superb Voice Quality – Every voice packet is prioritized through the
networks, for superior handling and quality.

=B7 Helpful Support – The Enterprise Access’ customer support team works wit=
h
authorized resellers and end customers to provide product support,
documentation, training, and technical support.

=B7 Low Cost – Businesses can save between 30% and 60% on their total
communications costs. These customer savings come primarily from a
consolidation of communications infrastructure, lower cost per minute for
lata and inter-lata calls, domestic and international calling, and possibly
a reduction in wide are network expenses.

Calculate your potential for Cost Savings
Dialpad Enterprise Access customers can actually calculate their potential
cost savings by visiting: www.dialpad.com/enterprise/calculator.html. By
plugging in current telecommunications long distance charges, equipment and
IP connectivity charges, estimated cost benefits can easily be calculated.

Availability
Dialpad Enterprise Access is currently available and is being sold through
Cisco-certified Value Added Resellers (VARs). For more information, go to:
http://www.dialpad.com/enterprise or call 1-877-226-2679

About Dialpad Communications, Inc.
Dialpad Communications, Inc. is the leading global provider of Voice over
Internet Protocol (VoIP) solutions for carriers, businesses and consumers,
with more than 14 million registered customers. Leveraging its
patent-pending Vega technology, Dialpad enables any PBX or IP addressable
device for VoIP calling. Dialpad licenses its platform VoIP technology to a
number of partners to bring high quality, reliable and low-cost VoIP dial
tone directly to the phones that businesses and consumers use today.
Current partners include leading technology companies such as Cisco
Systems, Genuity, and Level 3. The company is based in Santa Clara, CA and
can be reached at 408/588-4688 or at www.dialpad.com.