PlumChoice Expands Remote Support Services to Macs, iPhones & iPods
Includes Mac Peripherals; Ideal for Back-to-School Mac Maintenance
BILLERICA, MA – (June 24, 2008) – PlumChoice, the nation’s leader in
providing remote technical support services to home, home office and small
business customers, announced today that it has extended its Internet-based
support services to Macintosh products ranging from Leopard and Tiger-based
Mac computers to Apple iPods,iPhone and AirPort routers, firewalls and
printers. The company previously focused primarily on Windows-based
products as well as consumer products (CE) and devices.
“Adding remote support for Mac products to our comprehensive subscription
support service is a natural extension of the services we have been
providing for Windows-based products for seven years,” said PlumChoice
founder and CEO Ted Werth. “Users of both platforms can now get their
problems identified and resolved quickly and efficiently, 24 hours a day,
through our experienced team of PC and Mac technicians.
PlumChoice’s service goes beyond answering frequently asked technical
questions to provide full-service, monitored, enterprise-style solutions to
technology problems, including equipment set up, training, ongoing support
and monitoring, and repair on PCs/Macs, networks, printers, MP3 players,
PDAs, digital cameras and more.
Service is provided 24×7 by trained, experienced, US-based technicians who
analyze and repair the customer’s equipment through a secure Internet
connection, eliminating the time and expense of telephone, on-site or
in-store fixes. This provides a convenient alternative for home, home
office and small business customers as well as students who need
back-to-school or mid-semester computer care.
About PlumChoice
Since 2000, PlumChoice has become the nationwide leader in providing
trusted remote technical services for the home, home office and small
business. PlumChoice leads the industry in technical innovation and
integrated services, giving customers affordable solutions to their
technology problems anytime, anywhere. Through its exclusive SAFElink
platform, PlumChoice offers comprehensive, flexible service options
(one-time, per-minute and subscription plans) on networking, software
applications, personal computers & laptops, printers, peripherals, MP3
players, digital cameras, mobile devices/PDAs and more. PlumChoice is
trusted by more Fortune 500 companies than any other provider. Its team of
U.S.-based, 100% industry-certified agents is available 24/7/365.
PlumChoice’s Partner Go-To-Market program helps business partners come to
market rapidly and grow revenue quickly. The company offers specific
integrated programs for Telcos, ISPs, manufacturers, retailers and
eTailers. PlumChoice services are also available online and in-store
through Circuit City stores, Firedog and EarthLink, as well as many other
partners. For more information, visit www.plumchoice.com, call
1-888-PLUM-HELP (1-888-758-6435) or send email to sales@plumchoice.com.
