Tag: applejapan

Apple Japan rose from sixth to second place in the personal computer category in Nikkei BP Consulting’s annual after-sales services survey, reports NE Asia Online. This cuts the company’s customer satisfaction points between it and Dell to 12.5 points from more than 30 points last year. (Dell’s 24-hour, 365-day phone support service backed up by a service history database is very popular.) “Meanwhile, Apple took an entirely different approach from Dell.

MacMinute reader Masahiro Kawamura translated and sent in some news about Apple Japan president Eiko Harada: “According to ITMedia, Apple Japan said Wednesday that president Eiko Harada will quit his job in late February. The company said he has received ‘an offer for the presidency from a non-IT company.’ He has been at his post since 1997.

The print version of the Japan Times said that Apple Japan plans to increase its corporate sales staff from 10 to 60 members, according to The Inquirer. The newspaper also claimed that Apple has won a contract with Tokyo Star Bank, which will introduce its machines at 30 of its branches.